One of my customers is facing App crash issue suddenly. It was working well till yesterday. But when opened today it crashed as soon as splash screen loading is completed. It's happening in only one device(Redmi Y2). App was uninstalled and newly installed from Playstore but no use.

App is working well with in device Honor 9N and unable to debug the issue since i don't have Redmi Y2 where App crash is happening.

My Analysis as of now:

I can confirm that App is crashed before executing the Java Script code. I checked this by running sample apk in his mobile(I mailed him test apk link). I could not check what's happening form native Android side since I am a react-native developer.

Is it possible to see crash logs by using react-native-codepush appcenter-analytics?

OR

Is there any workaround to find the root cause of the App crash?

CodePudding user response：

You should be able to get data from the AppCenter Analytics. https://docs.microsoft.com/en-us/appcenter/sdk/crashes/react-native

An idea to find the root cause -> If your customer can assist you and connect the device (with dev options enabled) to a PC with Android Studio installed you can see exactly what's crashing from the Logcat.

CodePudding user response：

Also you could try to integrate Crashlytics into your app. It is free and will send you detailed information about any crashes and hang-ups in your app.