The word "automation" by the earliest of mechanical engineer in us ford D.S. gerhard is put forward in 1946, with the passage of time, the technology development, "automation" concept meaning gradually evolved into a more complex concept,

At present, the automation of generalized connotation at least include the following: in terms of form, instead of manual labor, replace or auxiliary mental Labour, man-machine and the coordination of the whole system of manufacturing system, management, control and optimization; In terms of function, automation instead of human physical labor or mental labor is only part of the automated functional target system; In terms of scope, manufacturing automation involves not only the specific manufacturing process, but a process involving all of the product life cycle,

Through long-term development and practice of automation can bring huge promotion to the enterprise productivity has become a wide range of cognitive, and in order to comply with the demand of enterprise special non-standard automation equipment is becoming more and more in-depth all walks of life, can even say that, regardless of the size of the enterprise at present, has been widely used for automation requirements: a strong pursuit of full automatic, the pursuit of piggybacking half automation, is not also want to realize single machine automation,

Therefore, automation equipment manufacturers will face different dimensions have different customer groups, and different needs tend to make equipment after-sales service will become the bottleneck of the business, the automation manufacturers need to balance the cost and quality of service mode to enhance their own comprehensive competitiveness,

Balance cost and service quality of the optimal choice is "remote technical support", namely the equipment by means of remote control and remote debugging after the deployment, and through the remote control to solve the problem of the part of the hardware after the late,

General automation equipment company on how to balance the costs and quality of service (service) is very headache, customer size difference is very big, and is a standard product, share all send engineers to solve the cost is very high, but if the relax service quality will affect the company reputation, use remote technical support to solve part of the problem is a good way to compromise,

Cost-effective domestic power remote technical support

(sunflower pilot seats) solution (hereinafter referred to as the "pilot scheme") the function of the configuration is very comprehensive, and compared with the same type project price cheaper,

In addition, a pilot scheme on the function of coverage is also very comprehensive, including green version installation, high-speed enterprise remote control channel, one-to-many assistance at the same time, the drag and drop file transfer and reclined at the table ID system, a variety of functions to build up a comprehensive, convenient, efficient remote control system, from the efficiency of remote assistance, service back, team management and so on the various enterprises to provide a full range of support, combined with the price factor, is a high performance to price ratio.

High security guarantee enterprise compliance requirements

Automation equipment of the company's customers will face a lot of compliance requirements, to provide better service, you also need to think in terms of safety than customer further out, the pilot scheme of seat back log and record the screen function can better understand the specific service, ensure the staff on the operation is completely in line with the customer's compliance requirements,

Sunflower since 2017, every year won the "ISO9001 quality certification system and the three-level certification, such as" bao such as 2.0 "after the implementation of the same is true, in 2020 also won the" ISO27001 information security system "certification, in addition the sunflower also won the domestic each big famous security software vendors related certification, the use of a 1024 - bit RSA/DES data encryption transmission technology is further guarantee the security of the scheme,

In addition, the green version of the installation function also provide help to meet the demand of corporate compliance, this function does not need to be customer login account, is very convenient,