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CRM/ERP/finance and logistics system, how to distinguish

Time:09-17

Don't understand, sometimes found to be powerful functions of CRM, and ERP's powerful, some including logistics or financial, is a bit complicated, have a friend advice?

CodePudding user response:

Theory of powerful, this is not good to compare, has different focus,
ERP focuses on enterprise internal resources (mainly material and facilities), CRM focus on external customer resources,
Delivery and warehousing, logistics system focus on manufacturing and possibly production material, and financial systems focus on internal and external resources,
These systems can be integrated together, a lot of people will put together is also known as ERP, in fact is not accurate,

CodePudding user response:

These can all be baidu

CodePudding user response:

Software companies are often the title party, you know,

CodePudding user response:

This is not so good to directly compare who has powerful functions,
ERP, the main pipe enterprise internal resources, a complete ERP system, includes all aspects of the company, the supply chain, finance, production, planning, quality, HR, etc., basically playing module covers, small place, at the time of ERP implementation, also can be custom development to implementation, so you mention a few, the scope of ERP is one of the biggest,
CRM is mainly to manage customers, general enterprise implement ERP, in order to better manage customer, will extend outward from sales module of ERP implementation of CRM, the external customer resources and internal sales up,
As for finance, generally belongs to a module of ERP, a part,
Logistics also can be said to be a part of ERP, but there are also some professional logistics system, the function will be stronger than logistics module of ERP,

CodePudding user response:

CRM is customer relationship management (CRM);
ERP is enterprise resource management, mainly raw materials and products;
Logistics as more complex: have a warehouse, warehouse have goods, have to from one store to another warehouse... Feel quite complicated,

CodePudding user response:

refer to 6th floor m0_37198241 response:
CRM is customer relationship management (CRM);
ERP is enterprise resource management, mainly raw materials and products;
Logistics as more complex: have a warehouse, warehouse have goods, have to from one store to another warehouse... Feel quite complicated,

Upstairs said is very right, from the literal meaning to understand.

CodePudding user response:

It's hard to say which one is strong, and focus on different,
CRM is customer relationship management (CRM), in a nutshell, is the management of customer relationship, use the crowd for sales, marketing, after-sales service personnel,
ERP is enterprise resource planning and management of enterprise resource, enterprise resource covers more, manpower, material resources, financial resources is? So, ERP will often include supply chain, finance, sales, production, and other modules,
Financial system in general is based on accounting business financial operations, such as general ledger management, some of the financial statements, make out an invoice ah, such as
Logistics system in general refers to the storage of materials and equipment, transportation, loading and unloading, distribution, packaging, etc.,
Said if separate function Angle, the function of ERP to cover more, also can have the CRM in some ERP and financial, logistics, and CRM, financial system, logistics system will do some deeper in these areas, in practice, an enterprise may CRM, ERP, financial systems, logistics systems, ERP, as far as I know, a manufacturing enterprise with more,
In addition, the department may need to be implemented before online, such as CRM, ERP, depending on the specific business process and requirements for custom development, so, we often see, some systems will have some partners to do the implementation, such as Salesforce CRM in China have partners wings soar, SAP ERP vendors have partners han, there is a problem is, in practice, an enterprise may not just simply want to go to a financial system, may also want to match enters sells saves, such as kingdee + enters sells saves, so also need to do the implementation, similarly, also can do the CRM + enters sells saves, is the need to customize,
In addition, consider a problem is the integration between systems, an enterprise if there are multiple systems, such as CRM, ERP, financial and logistics system, so need to put the system docking, realize the sharing of data, otherwise, the system chart, will form the data island, work to bring inconvenience,

CodePudding user response:

1, can't say which powerful, division of the two systems is different, each tube one stand, CRM is customer relationship management (CRM), is responsible for the orders back, ERP is enterprise resource planning management, responsible for how to faster, more cost saving and high quality delivery,
2, in particular, CRM is the market, customers, business opportunities, orders, service and sales personnel management, etc., focusing on the outside, and ERP is: finance, supply chain, production, HR, etc on the internal management,

CodePudding user response:

Basically see software can internal management to the production module,
If can tube production is ERP
If there is no production is the supply chain
If it is only the customer information management and maintenance of the CRM
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