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Off-site environment how to implement the software deployment and technical support?

Time:12-17

Most of the enterprises in the development and deployment software system development are faced with many problems, when different challenges throughout the entire product development has always been: from the early function, the design development and coding, and then to product test and delivery, finally to after-sales, all kinds of problems will from time to time,

As a system development industry, have to find ways to optimize business process, trying to structural probability for decreasing the occurrence of these problems,

To the problem of stages of development according to the actual situation of the company can figure out a good solution, product standardization, for example, based on the research of standardization system for functional adaptation to meet customer demand, a move that effective, reduces from development to testing the probability of a series of problems,

But there is a problem always bothering enterprise system development, that is the debugging and training, software deployment stage according to the traditional solution, need to send staff to customer sites for on-site training or on the phone, but because of the training content tend to be more professional, phone training are often not explain anything, plain effect; And while a door-to-door training effect is good, but need to pay the cost is too high, demand for large amount of customers but every single enterprise very unfriendly amount is not high,

In the face of so complicated and costly site deployment, how to achieve the deployment effect and cost within a reasonable range? Next small make up to you one, if through the way to achieve the effect of remote deployment and cost consideration,

(sunflower pilot seats) solution, a set of the solution to both training effect and cost, the scheme of the remote control, and form a complete set of functions is very suitable for system development enterprise software deployment and training services,

The scene of the remote training effect

Remote training experience are in good condition is the most important is the "presence", using the remote control operation demonstrates the advantage of telephone training for this kind of way that don't have: training personnel can through the remote control directly the presentation software function point, how to set up, and even directly demonstrate prone to the wrong place, a recurring problem and how to solve on the spot,

If only unilaterally remote operation, the training effect is not too good, and sunflower pilot carry two-way voice and text chat and a whiteboard can let us in remote demo in real time point mark at the same time, answering questions and timely communication with customers, its effect and field training, face-to-face

Exclusive enterprise channel security training process smooth

Remote training to go smoothly, the fluency of the remote control is critical, if the remote process often caton, then sitting in the meeting room for training customers, listen to the sound of the intermittent training effect is obvious... And use (sunflower pilot seats) solutions have their own enterprise channel of speed, not the whole process of training demonstration is very stable, smooth,

Sat down login ID for managing back

In addition to the advantages in the process of remote training, was reclining at the table (sunflower pilot) solution in management has brought a lot of convenience, was reclining at the table can be assigned separate for each training staff ID, easy to distinguish between management,

In addition, the background details of the remote control log also facilitate understanding each training situation, if there is customer feedback problems happened, can cooperate with the remote control screen record function of retrospective survey, greatly improve the efficiency of management

In the daily customer training work, and a detail is worth our attention, that is in addition to the above function, was reclining at the table (sunflower pilot) solution also support the green version of the run, do not need to install software, it also brought great convenience to training
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