I have uninstalled the old Java files. This message came up when I clicked on the Get Java button to install the latest software.

C:\ProgramData\Oracle\tmpinstall\javatmp.lnk The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxtrace.exe tool for more detail.

I checked the uninstall apps and did not find Webroot listed to uninstall. I just received a message that it will renew in a few days. I sure don't want to pay for it again. I just purchased the AVG, I didn't know I had both???

CodePudding user response：

Remove Java and download the latest version here, if you have problems removing Java, please let me know.

If you paid for Webroot, you should be able to cancel any subscription on their website. Then, because Webroot is not listed, follow the instructions on their website for Windows 10 to remove it if possible.

CodePudding user response：

I have installed Java without any problems. I also was able to cancel the renewal of Webroot. It doesn't expire until 12/16/2022 just FYI.

I followed the instructions in the second part of your previous post. The file ran and produced results. I can read the file but when I attached it to this message, it has the strike-through below that I'm guessing does not sound good. I have searched my computer for fixitlog.txt trying to get a better copy. Do you want me to copy and paste what I found? This is weird. When Microsoft did the update that enabled Edge, a lot of changes were made to my computer, i.e., the most important was that Microsoft cloud was attached to everything as the default place to save. My Notepad saves to OneDrive.