I have an app that already have had several releases pushed to the Open Testing track:

The earliest release was 22 hours ago and the latest, 2 hours ago. However, no one seems to be able to access the app with either links provided here:

The first link for joining on Android shows this:

The second link, for joining on the web, prompts me to sign-in to my google account, and then shows this:

However, people that were originally in my internal testing email list can access the app from the first link, but not the second link. I am also able to download, install and run the app from the first link on my Android Emulator (using my own google account which is in the internal testing email list).

I've tried adding new users to my internal testing email list, but that didn't allow them to access the Open Testing release.

I've also tried pausing the internal testing track, but that did nothing. I have read elsewhere that the open testing app will only be available after a few hours, but the first release has already been released 22 hours ago.

How do I fix this?

CodePudding user response：

If you see there it says "In review", you should expect them to review and approve it since there are many cases of misuse of apps in the Play Store.

CodePudding user response：

You can see the status in "Go to Publication Summary":