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Showing if Open but also show the ticket number

Time:10-27

I am working on an excel sheet that is a ticket tracker. I currently have a formula that will tell me which is the oldest ticket # by two fields, first if the ticket is open or waiting(Column B) and then uses another column (Column D) to look at the completed date. This is currently working using

=MIN(IF((Main!B:B="Open") (Main!B:B="Awaiting"),Main!D:D)) 

but would like to have it show the actual oldest date(which it shows now) along with the ticket number which would be column A

enter image description here

In Yellow shows the oldest date but also want to display the ticket number beside it

In Yellow shows the oldest date but also want to display the ticket number beside it

CodePudding user response:

Improved answer to account for multiple entries for the same date: =INDEX(A:B,MATCH(1,(MIN(IF((B:B="Open") (B:B="Awaiting"),D:D))=D:D)*((B:B="Open") (B:B="Awaiting")),0),)

Old answer: If you have Office 365 you could use =FILTER(A:B,D:D=MIN(IF((B:B="Open") (B:B="Awaiting"),D:D)))

Else you could use: =INDEX($A:$B,MATCH(MIN(IF(($B:$B="Open") ($B:$B="Awaiting"),$D:$D)),$D:$D,0),COLUMN(A:A)) Enter with ctrl shift enter and drag to the right one cell.

Both of these only work for unique date values in column D (thanks to Scott Craner pointing this out)

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