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Emergency!!!! Sybase database downtime

Time:09-22

Sybase database downtime, application system can't use, central, isql unable to connect to, such as ping server is normal, normal after restart the service, the log is as follows:
: 000-00000 0:00 48:00 2019/02/21 09:33:45. 98 kernel nrpacket: recv, Connection timed out, spid: 1136, the suid: 1
: 000-00000 00:00 48:00 2019/02/21 09:33:45. 98 kernel extended error information: hostname: login: sa
: 000-00000 00:00 48:00 2019/02/21 09:33:45. 98 kernel nrpacket: recv, Connection timed out, spid: 219, the suid: 1
: 000-00742 00:00 28:00 2019/02/21 09:33:45. 98 kernel, always send a host process disconnected: 3632 suid: 1
: 000-00000 00:00 48:00 2019/02/21 09:33:45. 98 kernel extended error information: hostname: login: sa
: 000-00219 00:00 40:00 2019/02/21 09:33:45. 98 kernel, always send a host process disconnected: 4024 suid: 1
: 000-00000 00:00 48:00 2019/02/21 09:33:45. 98 kernel Current process (0 x0) infected with signal 11 (SIGSEGV)
: 000-00000 00:00 48:00 2019/02/21 09:33:46. 12 kernel Address 0 x0x000000000160682a (kstcpnetctlrCancelRequests + 0 x97), siginfo (code, Address)=(1, 0 x (nil))
: 000-00000 00:00 48:00 2019/02/21 09:33:46. 13 kernel * * * * Saved signal context (0 x0x00007fbac3ffe6c0) : * * * *
: 000-00000 00:00 48:00 2019/02/21 09:33:46. 13 kernel uc_flags: 0 x1, uc_link: 0 x (nil)
: 000-00000 00:00 48:00 2019/02/21 09:33:46. 13 kernel uc_sigmask: 0 x7bfbf037 0 xb 0 x1 0 x0
: 000-00000 00:00 48:00 2019/02/21 09:33:46. 13 kernel uc_stack: ss_sp: 0 x (nil), ss_size: 0 x0, ss_flags: 0 x2
: 000-00000 00:00 48:00 2019/02/21 09:33:46. 13 kernel General Registers (uc_mcontext. Gregs) :
: 000-00000 00:00 48:00 2019/02/21 09:33:46. 13 kernel PC: 0 x000000000160682a (kstcpnetctlrCancelRequests + 0 x97)
: 000-00000 00:00 48:00 2019/02/21 09:33:46. 13 kernel RAX: 0 x000000016726c0d8 RBX: 0 x0000000000000001
: 000-00000 00:00 48:00 2019/02/21 09:33:46. 13 kernel RCX: 0 x0000000167292000 RDX: 0 x000000016726c0d8
: 000-00000 00:00 48:00 2019/02/21 09:33:46. 13 kernel RBP: 0 x00007fbac3ffec80 RSP: 0 x00007fbac3ffec50
: 000-00000 00:00 48:00 2019/02/21 09:33:46. 13 kernel R8:0 x000000016700e958 R9:0 x00000000000000ab
: 000-00000 00:00 48:00 2019/02/21 09:33:46. 13 kernel R10:0 x0000000000000001 R11:0 x00007fbae25f78b0
: 000-00000 00:00 48:00 2019/02/21 09:33:46. 13 kernel R12: (nil) R13:0 x000000000000059c
: 000-00000 00:00 48:00 2019/02/21 09:33:46. 13 kernel R14:0 x0000000144912f40 R15:0 x000000016726c040
: 000-00000 00:00 48:00 2019/02/21 09:33:46. 13 kernel RDI: x000000016700e800 RSI 0:0 x0000000000000005
: 000-00000 00:00 48:00 2019/02/21 09:33:46. 13 kernel RIP: 0 x000000000160682a CSGSFS: 0 x0000000000000033
: 000-00000 00:00 48:00 2019/02/21 09:33:46. 13 kernel TRAPNO: 0 x000000000000000e ERR: 0 x0000000000000006
: 000-00000 00:00 48:00 2019/02/21 09:33:46. 13 kernel EFL: 0 x0000000000010246
: 000-00000 00:00 48:00 2019/02/21 09:33:46. 13 kernel * * * * end of signal context * * * *
: 000-00000 00:00 48:00 2019/02/21 09:33:46. 16 kernel Run to completion task iocRunController (45170 bf0) exception 11
: 000-00000 00:00 48:00 2019/02/21 09:33:46. 17 kernel PC: 0 x00000000015911e0 nthrd_backtrace + 0 x3b ()
: 000-00000 00:00 48:00 2019/02/21 09:33:46. 17 kernel PC: 0 x00000000015ca426 krtctskException + 0 x7f ()
: 000-00000 00:00 48:00 2019/02/21 09:33:46. 17 kernel PC: 0 x00000000015e07cb kisignal + 0 x4d2 ()
: 000-00000 00:00 48:00 2019/02/21 09:33:46. 17 kernel PC: 0 x000000000160682a kstcpnetctlrCancelRequests + 0 x97 ()
: 000-00000 00:00 48:00 2019/02/21 09:33:46. 21 kernel PC: 0 x000000000160e188 ksepollnetctlrWaitForCompletion + 0 x2d3 ()
: 000-00000 00:00 48:00 2019/02/21 09:33:46. 21 kernel PC: 0 x000000000158b164 iocRunController + 0 xb1 ()
: 000-00000 00:00 48:00 2019/02/21 09:33:46. 21 kernel PC: 0 x00000000015ca2eb krtctskRun + 0 x6b ()
: 000-00000 00:00 48:00 2019/02/21 09:33:46. 21 kernel PC: 0 x00000000015ccfa9 ktskRun + 0 x79 ()
: 000-00000 00:00 48:00 2019/02/21 09:33:46. 21 kernel PC: 0 x000000000161231f kt__RTCMain + 0 xd4 ()
: 000-00052 00:00 26:00 2019/02/21 09:50:39. 29 server the Adaptive server Enterprise User Connection Report.
: 000-00052 00:00 26:00 2019/02/21 09:50:39. 29 server Maximum number of User Accounts during the current sample period: 5.
: 000-00052 00:00 26:00 2019/02/21 09:50:39. 29 server Maximum number of User Accounts since startup: 5.
: 000-00052 00:00 26:00 2019/02/21 09:50:39. 29 server Maximum Configured Number of User Connections during the current sample period: 1500.
: 000-00052 00:00 26:00 2019/02/21 09:50:39. 29 server Maximum Configured Number of User Connections since startup: 1500.
: 000-00052 00:00 26:00 2019/02/21 09:50:39. 29 server Maximum Number of User Connections during the current sample period: 294.
: 000-00052 00:00 26:00 2019/02/21 09:50:39. 29 server Maximum Number of User Connections since startup: 308.
: 000-00052 00:00 26:00 2019/02/21 09:50:39. 29 server Maximum number of user seat licenses, informs during current sample period: 11.
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