i have a problem with my website. I can't access to wp admin. if i click wp admin, it will redirect to

Forbidden You don't have permission to access this resource,

i already tried resetting the permission, but still nothing happened.

i have open support on Github issue bitnami, but still no reply for 3 days.

Here is the report log after i run bndiagnostic tool :

>  ? Apache: Found possible issues
    ? WordPress: Found possible issues
    ✓ resources: No issues found
    ✓ mysql: No issues found
    ✓ php: No issues found


> Found recent Pagespeed related error messages in the Apache error log:

>[Mon Jul 11 06:53:00.801224 2022] [pagespeed:error] [pid 8475:tid 140283220059904] [mod_pagespeed 1.13.35.2-0 @8475] /opt/bitnami/apache2/var/cache/mod_pagespeed/shm_metadata_cache/snapshot/pagespeed_default_shm/metadata_cache/1/64/4452/128/59,.tempGmnDMS:0: opening temp file: Permission denied

>We suggest disabling pagespeed and check if that improves the behavior. Please check the following guide to disable Pagespeed:

>https://docs.bitnami.com/general/apps/wordpress/administration/use-pagespeed/#disable-pagespeed

>Found recent WordPress plugin related error messages in the Apache error log.Please check the following guide to deactivate plugins:

>https://developer.wordpress.org/cli/commands/plugin/deactivate/

how to deactivate pagespeed step by step? i have zero knowledge about coding. i'm using SSH to login the control panel.

CodePudding user response：

403 forbidden could be caused by:

1. a Wordpress plugin: try disabling all wp plugins on your website by renaming plugins folder

2. damaged .htaccess: inspect the file or upload a brand new .htaccess file

3. wrong permission on folder (wp-admin in this case)

In all these cases I suggest using an FTP file manager like Filezilla

CodePudding user response：

already login to winscp and here my folder.. https://imgur.com/XYTugfL