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Why is my app's icon displaying incorrectly on the apple App Store?

Time:05-30

I recently released an app on the apple App Store however I have an issue with the app icon not displaying correctly. It displays fine on the App Store when viewed from a MacBook however when viewed from an iPhone the icon is fully black like so: enter image description here The same app listing on the App Store viewed from a MacBook: enter image description here

Does anyone have any idea why this might be the case? The icon displays correctly in Xcode and on apple connect yet when viewed from an iPhone on the App Store it turns all black.

CodePudding user response:

Try resubmitting your app. I think it's a current bug with App Store Connect.

When you go into App Store Connect, ensure the icon is displaying properly under the build (on the main version screen). And when you submit the app the for review, also ensure it's displaying properly.

I had the same black icon issue, and after uploading the app a few times, I finally got it to display with the proper icon on the main version screen. And when I submitted for review, it also displayed the proper icon (not the blacked out icon). It took a few attempts.

CodePudding user response:

i am having the same issue on AppStore icon is displaying black on search page of appstore on some devices. Also it correctly displayed on appstore app details page submitted the app twice. The metadata is correct and apple accepted it twice but still the same issue.

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