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Some members can't see the family group

Time:10-10

Problem a: the Internet has been a family group, but the family group is not created by our department, also don't know who created, our department also created a family group, but point to join when they show the family group, don't show me to create the family group,
Question 2:7 Windows 7 64 - bit computer, have joined the family group, but are not full members, such as A computer display only 3 members, B computer display one member, computer display 2 C, not A computer can show all the other six members,
Question 3: family members sometimes show sometimes does not display, such as: my computer display on other three family members (A, B, C), but sometimes or A don't show the other two only, sometimes show all three,
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