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Methods it cloud terminal connections are not on the server

Time:09-23

1, first look at the matches: vSpace version such as XP/2003 system recommended installation 4.9.5 version, if you advise to install Windows 7/2008 r2 system version 6.5.1, because matching version to play the best performance,

2, the second did look at the steps required to complete registration: check steps - all programs from start menu first - Ncomputng - it registration, fill out the registration information, after the success of the registration, in the column end "of the future" in the background registration before box, registered vSpace turn on TCP port 3630,

3, look at the server network is able to PING? If we can PING it again to see if it under the cloud terminal and server within the same network segment, because the NC automatic search only the same network segment of the server, the server in different network segment, only by manually connect server IP address, otherwise will be prompted to connect server,

4, look at the problem that is there any open firewall, server if open the firewall, please add these ports to whitelist: NC required port are as follows:

The Session Data (Input/Output and USB Communication)

O the TCP: 27605, 27615, 3581, 3597, 3645, and 3646

Management (the Firmware Update, Identification Server, and Remote Configuration)

O UDP: 1027, 1283, 3581,

5, it cloud terminal server (under 2008 R2 system) Licensing server is not configured property (00000100) Check that the license server is running on the server and that license mode configuration is set the user mode, the solution is: change the terminal services per household, and crack terminal services,

6, it cloud terminal after login to the server, open an application, close the application, the system will automatically cancelled, did not start the Desktop, the solution is: click on the Options - the Setup Options, select Autodetection, click Edit, please select the Desktop in the designed Options,

7, NC connection is not on the server screen stay on one moment both please... , the solution is: this is L300 old firmware Bug problem, LAN need to open the DHCP service, let L300 access to dynamic IP address, and then upgrade to 1.4 or 1.5 firmware version problem solved,

CodePudding user response:

It looks good, still have value

CodePudding user response:



The original poster write good it vSpace now have a 8.3 version of the software, there are a lot of the function of the update, shenzhen teng doctors graduated a focus problem of the product also provide it technical service support, have need can contact, let users can get a better experience

CodePudding user response:

I use NC terminal server list does not display the same server in the local area network (LAN) is how to return a responsibility, people met
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