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Virtual desktop black screen for help vmware HORIZON CLIENT connection

Time:10-09

Help HORIZON CLIENT connect virtual desktop black screen
Virtual desktop environment: physical machine
System: Windows 7 (ultimate), WIN 10 (LTSC) 2016
Question: Windows 7 RDP protocol is normal, pcoip and vmware blast protocol black screen
WIN10 has been connected not
Software version: VMware - Horizon - Agent - x86_64-7.11.0-15238678
VMware - Horizon - Agent - Direct Connection - x86_64-7.11.0-15238678
VMware - Horizon - Connection - Server - x86_64-7.11.0-15231595
Horizon client 5.3 and 4.0
Virtual desktop virtual machine and the physical machine operating system is a new installation, in addition to the driver did not install other software firewall (closed), virtual machine to install the vmware tools,
Virtual machine whether direct connection or the server connection works, physical machine Windows 7 in addition to the RDP protocol normal other black screen, win10 stuck being loaded
, every brother please give directions

CodePudding user response:

Open the vc through the console into the virtual machine, have a look at the agent service status, restart the service, also can't restart the virtual machine
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