After sales engineer, I am a 98 work just over 1 year, main work is responsible for the construction of the software and hardware products, maintenance, debugging and customer training, etc., as the work is exposed to the localization of something, but there will be some confusion in work and bewildered,

For example in the customer units to set up and maintenance products, from time to time some error, but I can't alone to screen out problem and put forward the solution, I will have to be an error of WEB interface pictures, content and log files extracted packaging error problem solving process, submitted to the office and can only wait...



Dependency is feeling, I really want to improve the ability of misarrangement alone, I can think of is through the log to find the error, if the problem is our database backup a copy of the first, then try to modify, but efficiency is not high, so, any suggestion or opinion?